Quality management policy
Trucknet is ISO 9001 certified company
Trucknet Enterprise LTD, the management and employees, is fully committed to ensure and maintain a high level of service to all its customers and to provide a high-quality product that meets the needs and requirements of the customer.
Trucknet’s management team will work to ensure that its business activity, for intelligent transportation services for optimization, shall comply with relevant industry standards.
The company is committed to implementing the ISO 9001 quality standard requirements and all applicable regulatory requirements related to its products and services.
The company’s management will allocate all necessary resources to guarantee quality assurance in all main business areas. This includes continuous improvement of the quality management system by carrying out customer satisfaction surveys, periodic internal quality audits, risk assessment, and more.
Trucknet’s management and employees are committed to the following principles:
- Manage interfaces for communication among all parties with full transparency and mutual respect.
- Aim to understand our customers’ needs and requirements and continuously strive to fulfill them.
- Manage the company while serving as a role model and setting business and quality-service goals, as well as preparing plans to achieve these objectives. Work according to planned, documented and controlled work processes and procedures.
- Create for employees a work environment that encourages innovation, creativity, and motivation to reach the highest professional levels.
- Work in compliance with defined responsibilities and company guidelines and full cooperation and respect for one another.